play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3240638772
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to pass or contact the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Then, download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have access to the most up-to-date features and gameplay.
Q1: What is the minimum withdrawal amount in the play exchange?
This app allows withdrawals starting from a minimum of Rs. 100, a higher threshold than other apps. However, you can only withdraw earnings from gaming activities, not bonus amounts. Any bonuses collected cannot be withdrawn, only the funds earned through gaming can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed in 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay is a notable exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failed, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
At play exchange, we are committed to providing a responsible gaming experience. To support this, we offer a range of tools to help you manage your gameplay, including self-exclusion options and deposit limits. These features are designed to help you set boundaries and maintain control over your gaming experience. But we don't just stop at providing helpful tools - we also have a dedicated customer support team available 24/7, 365 days a year. Whether you have a question, concern, or need assistance with anything related to your gaming experience, our team is here to help. We understand that gaming can be a complex and sometimes overwhelming experience, and we're committed to providing you with the support you need to have a positive and enjoyable time. By joining play exchange, you'll become part of a community of gamers from all around the world who trust us with their gaming needs. We're proud to be the preferred online casino of many players globally, and we're committed to continuing to provide the highest level of service and support to our customers. So why wait? Join us today and discover why we're the go-to destination for online gaming enthusiasts.
We take pride in offering a user-friendly platform equipped with cutting-edge graphics and seamless navigation. At play exchange, the safety and security of our users' information and financial transactions are our top priorities. To ensure this, we employ advanced cryptography technologies that encrypt and safeguard all personal data and financial transactions, giving our users complete peace of mind. This means that every interaction, from login to transaction processing, is protected by robust encryption methods and secure protocols, preventing unauthorized access and maintaining the confidentiality of sensitive information.